Home / Frequently Asked Questions

Questions we get asked most often about our hemp, how we grow it, and how ordering works. If yours is not here, get in touch and we will answer it.

What is THCA flower?

THCA is the acid form of THC that occurs naturally in the living hemp plant. It converts to THC when heat is applied, which is why THCA flower is tested and sold on the basis of its delta-9 THC content in its raw state. Everything we grow is tested to confirm it comes in under the federal 0.3% delta-9 THC limit on a dry weight basis.

What do Type 1, Type 2 and Type 3 flower mean?

We sort our flower by which cannabinoid leads, the same way the cannabis world groups plants by chemotype.

Each product name shows the tested potency for the current batch, and the lab report on the product page has the full breakdown.

What is CBD, and how is it different from THC?

CBD (cannabidiol) and THC are both cannabinoids found in hemp. THC is the one that produces a high. CBD does not. Many of our CBD products are full spectrum, which means they carry the plant's other cannabinoids too, including trace amounts of THC within the legal limit. The FDA has not evaluated CBD products, so we do not make health claims about them, and we recommend talking with your doctor before trying anything new.

Is your hemp legal?

Our hemp is grown under the Agricultural Improvement Act of 2018 (the Farm Bill) and every batch is third-party tested to confirm it contains no more than 0.3% delta-9 THC on a dry weight basis. State and local laws vary and they change, so please check the rules where you live before ordering. You must be 21 or older to buy THCA products from us.

Will THCA or CBD show up on a drug test?

Very likely, yes. Hemp-derived products can contain trace amounts of delta-9 THC, and THCA converts to THC when heated. That includes our full spectrum CBD products. If you are subject to drug testing for work or any other reason, we would not recommend using these products.

Where is your hemp grown?

On Otherside Farm, our own land in the mountains just outside Asheville, North Carolina. We are a working farm, not a reseller. We plant it, grow it, harvest it and cure it ourselves, across indoor, greenhouse and outdoor grows.

What does hand-trimmed and long-cured actually mean?

Most flower at scale is machine-bucked, which is faster but bruises the buds and knocks off trichomes. We trim by hand instead. Long-curing means we take our time drying and curing each batch rather than rushing it to market, which is where flavor and smoothness come from.

Are your products lab tested? Where can I see the results?

Every batch is tested by a third-party lab. The certificate of analysis for each product is linked directly on its product page, and our full library of current results lives on the Certificates of Analysis page.

How do I read a certificate of analysis?

Start at the top. Check that the sample name matches the product and look at the report date, which tells you when that batch was tested. The summary row then gives the headline numbers: THCA for Type 1 flower, total CBD for Type 3, and both for Type 2, plus total cannabinoids. Further down, the delta-9 THC line is the number the federal limit is based on. If anything on a report is unclear, email us and we will walk you through it.

Why is the strain I wanted sold out?

We grow in small batches rather than continuous supply, so strains rotate through the year and some are seasonal or one-time grows. When a strain sells out the page stays up so you can still look up its genetics and lab results. Our Strain Library has every cultivar we have grown, in stock or not.

Can I buy your products in person?

Yes. A number of shops in and around Asheville carry our products. See our Retail Locations page for the current list.

How long does shipping take, and what does it cost?

We ship within the United States and standard shipping is free on orders over $100. Please allow 3 to 5 business days for delivery. We are currently unable to ship to Alabama, New Jersey, Tennessee or Washington, DC, and orders to those addresses cannot be completed at checkout. State and local laws vary on hemp products, so please confirm you can legally receive them where you live.

What is your return policy?

You can return new, unused and unopened products within 30 days of delivery for a full refund, minus shipping both ways. If we made the mistake, if an item arrives incorrect, defective or damaged, we cover the full refund including shipping, or we will exchange it at no cost to you. Email info@othersidehemp.com and we will sort it out.

Do you sell wholesale or private label?

Yes to both. We supply retailers across the region and we offer private labeling with your own branding. Fill out the form on our Wholesale page or email info@othersidehemp.com and we will be in touch.